ks999 Privacy Policy — Your Data, Our Responsibility

What Personal Data Does ks999 Collect?

ks999 collects the following categories of personal data from players during account registration, identity verification and ongoing platform use.

How ks999 Uses Your Personal Data

ks999 uses the personal data we collect for the following purposes. We will only use your data in ways that are compatible with the purpose for which it was collected.

• Account management — to create, verify and maintain your ks999 player account, including processing your registration, managing your account settings and communicating important account notices.
• Identity verification — to verify your age (21+ requirement), identity and address as part of our KYC compliance obligations, and to prevent underage gambling and identity fraud on the ks999 platform.
• Payment processing — to process deposits, withdrawals and refunds via bKash, Nagad, Rocket, Upay, Visa, Mastercard and other accepted payment methods, and to maintain accurate transaction records for your account.
• Platform delivery — to provide the games, sports betting markets, live casino, Andar Bahar, Rummy and other services available on ks999, and to personalise your experience based on your gaming history and preferences.
• Customer support — to respond to your enquiries, resolve complaints, provide technical assistance and follow up on support tickets submitted by you to the ks999 support team via live chat or email.
• Responsible gaming — to monitor gaming behaviour for signs of problem gambling, to enforce deposit limits and session time restrictions set by you, and to action self-exclusion requests in accordance with our Responsible Gaming policy.
• Legal and regulatory compliance — to fulfil our obligations under applicable law, including anti-money laundering requirements, fraud prevention, tax reporting and any other legal or regulatory obligation that applies to ks999's operations.

ks999 does not use your personal data to serve third-party advertising. We do not sell, rent or trade your personal data to third-party marketing companies or data brokers under any circumstances.

Who We Share Your Data With

ks999 does not sell your personal data. We share personal data only with the following categories of third parties, and only to the extent necessary to deliver our services or fulfil our legal obligations.

• Payment processors — bKash, Nagad, Rocket, Upay, Visa and Mastercard receive the transaction data necessary to process your deposits and withdrawals. These providers are bound by their own privacy and security obligations and do not receive your gaming history or other unrelated personal data.
• KYC and identity verification providers — third-party identity verification services used by ks999 to confirm player identity and age. These providers process identity documents and verification data only as instructed by ks999 and under strict data processing agreements.
• Game providers — Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Spribe and other game studios that provide games available on ks999 may receive minimal technical data (such as a session token) necessary to load and run the game. They do not receive your full personal profile.
• Law enforcement and regulatory authorities — where required by applicable law, court order or legitimate request from a competent authority, ks999 will disclose personal data to the relevant authority. ks999 will always seek to limit such disclosures to the minimum data required to fulfil the legal obligation.

All third parties with whom ks999 shares personal data are subject to data processing agreements that require them to handle your data securely, use it only for the specified purpose and not to disclose it further without authorisation from ks999.

How Long We Keep Your Data

ks999 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting and reporting requirements. The following general retention periods apply. Account data (registration details, KYC documents, transaction records) is retained for a minimum of 5 years from the date of account closure or the date of the last transaction, whichever is later, to satisfy anti-money laundering and record-keeping obligations. Gaming activity data is retained for a minimum of 3 years from the date of the relevant gaming session. Customer support communications are retained for a minimum of 2 years from the date of the interaction.

When the applicable retention period has expired and there is no longer a legal or legitimate business reason to retain your data, ks999 will securely delete or anonymise your personal data. If you request account closure, ks999 will deactivate your account immediately but will retain your data for the minimum legally required period before deletion.

Your Data Protection Rights

As a player on ks999, you have the following rights in relation to your personal data. To exercise any of these rights, please contact ks999 support by email using the address shown in the footer of this page.

• 👁️Right of access — you have the right to request a copy of the personal data ks999 holds about you, including the categories of data, the purposes for which it is processed and the third parties with whom it has been shared.
• ✏️Right of rectification — you have the right to request correction of any inaccurate or incomplete personal data ks999 holds about you. You may also update your contact details directly in the account settings section of the ks999 platform.
• 🗑️Right of erasure — you have the right to request that ks999 delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and no other legal basis applies. Note that ks999 may be required to retain certain data for legal compliance purposes even after account closure.
• ⛔Right to restrict processing — you have the right to request that ks999 restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data or where you have objected to processing and a decision is pending.
• 📦Right to data portability — you have the right to receive the personal data you have provided to ks999 in a structured, commonly used, machine-readable format, and to request that ks999 transmit that data directly to another controller where technically feasible.
• ↩️Right to withdraw consent — where ks999 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

ks999 will respond to all data subject requests within 30 days of receipt. Where a request is complex or involves a large volume of data, ks999 may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it within the initial 30-day period.

Changes to This Privacy Policy

ks999 reserves the right to update this Privacy Policy at any time. When we make changes, the revised policy will be posted on this page with an updated effective date shown at the top of the document. Where the changes are material and affect the way we process your personal data, ks999 will notify registered players by email or via an in-platform notification before the changes take effect.

Your continued use of the ks999 platform after any revision to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how ks999 collects, uses and protects your personal data.